Privacy policy | Norde Homes

Who we are

MK Building Solutions Pty Ltd (ABN 33 154 556 019), trading as Norde Homes (BRN 14483), operates the website nordehomes.com.au. In this policy, "we", "us" and "our" refer to Norde Homes. When we say "you" or "your", we mean anyone who visits our website or engages with our services.

What information we collect

We may collect the following types of personal information:

Name, email address and phone number when you submit a contact form or enquiry
Details about your project, block or building requirements that you share with us
Technical data collected automatically when you visit our website, including IP address, browser type, device type, pages visited and time spent on each page

How we collect information

We collect information in two ways: directly from you when you fill in a form or send us an email, and automatically through cookies and tracking technologies when you browse our website.

Cookies and tracking technologies

Our website uses cookies and similar technologies to understand how visitors use the site and to support our advertising. The specific services we use are:

Google Analytics collects anonymous data about how visitors navigate our website, which pages are visited, how long sessions last and where traffic originates. This helps us understand what content is useful and where we can improve. Google Analytics uses cookies to distinguish between visitors. You can opt out by installing the Google Analytics opt-out browser add-on.
Google Ads uses cookies and conversion tracking to measure the effectiveness of our advertising campaigns and to show relevant ads to people who have previously visited our website (remarketing). You can manage your Google ad preferences at adssettings.google.com.
Meta Pixel (Facebook and Instagram) collects data about website visits to measure the performance of our advertising on Facebook and Instagram, and to show relevant ads to people who have visited our website. You can manage your Meta ad preferences at facebook.com/adpreferences.

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some parts of our website.

How we use your information

We use the information we collect for the following purposes:

To respond to your enquiries and provide information about our services
To communicate with you about your project if you become a client
To understand how our website is used and to improve its content and performance
To measure the effectiveness of our advertising and to show you relevant ads on other platforms
To comply with our legal obligations

Who we share your information with

We do not sell your personal information. We may share your information with:

Google (through Google Analytics and Google Ads) for website analytics and advertising purposes
Meta Platforms (through the Meta Pixel) for advertising purposes on Facebook and Instagram
Our professional advisors, including accountants and legal counsel, where necessary
Government authorities where required by law

These third parties may store data outside Australia. By using our website, you consent to the transfer of your data to servers located overseas in accordance with the privacy policies of those services.

How we protect your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure. Our website is served over HTTPS and we limit access to personal information to staff who need it to carry out their work.

How long we keep your information

We retain your personal information only for as long as it is needed for the purposes described in this policy, or as required by law. Enquiry data is typically retained for up to three years after your last interaction with us, unless you ask us to delete it sooner.

Your rights

Under the Australian Privacy Act 1988, you have the right to:

Request access to the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your personal information, subject to our legal obligations
Opt out of receiving marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Norde Homes
Unit 1, 249 Balcatta Road, Balcatta WA 6021
Phone: (08) 6188 5966
Email: info@nordehomes.com.au